Section One Ground Services
Unit 1 Flight Information and Ticketing
Unit 2 Travel Documents
Unit 3 Transportation to and from the Airport
Unit 4 In the Terminal Building
Unit 5 Going through Customs
Unit 6 Check-in
Unit 7 Baggage
Unit 8 Security Check
Unit 9 In the Departure Area
Unit 10 Flight Irregularities
Section Two In-flight Services
Unit 11 Boarding
Unit 12 Cabin Safety
Unit 13 Drink and Meal Service (I)
Unit 14 Drink and Meal Service (II)
Unit 15 In-flight Entertainment
Unit 16 Duty-free Service
Unit 17 Abnormal Situations
Unit 18 Emergency
Unit 19 First Aid
Unit 20 Arrival
Section Three Fundamental Elements of Civil Aviation
Unit 21 Airport
Unit 22 Airplane and Its Major Components
Unit 23 Jet Engines
Unit 24 Runway
Unit 25 Air Traffic Control
Unit 26 The Airport Terminal Building
Unit 27 Airlines
Unit 28 A Typical Flight